SEEM3500 Quality Control and Management

Course Code and Name: SEEM3500 Quality Control and Management
Course Objectives:

1. To provide an in-depth coverage of the modern practice of quality control and management.

2. To study the statistical and quantitative models and techniques that help organizations meet and exceed the quality needs of their customers/users.
Course Outcomes:

1. Understood the basic concepts of quality and quality management.

2. Able to develop control charts according to types of data, including attribute data and variable data.

3. Able to diagnose and analyze out-of-control patterns in a control chart.

4. Able to evaluate process capability and improve a process using the concept of process capability.

5. Able to design experiments to reveal the relationships between dependent variables and independent variables.

6. Understood the requirements and certification process of ISO 9000.

Programme Outcomes:
(P1) The ability to apply knowledge of mathematics, science, and engineering appropriate to the degree discipline (K/S)
(P2) The ability to design and conduct experiments, as well as to analyze and interpret data (K/S)
(P3) The ability to design a system, component, or process to meet desired needs within realistic constraints, such as economic, environmental, social, political, ethical, health and safety, manufacturability and sustainability (K/S)
(P4) The ability to function in multi-disciplinary teams (S/V)
(P5) The ability to identify, formulate, and solve engineering problems (K/S)
(P6) The understanding of professional and ethical responsibility (V)
(P7) The ability to communicate effectively (S)
(P8) The ability to understand the impact of engineering solutions in a global and societal context, especially the importance of health, safety and environmental considerations to both workers and the general public (V)
(P9) The ability to recognize the need for, and to engage in life-long learning (V)
(P10) The ability to stay abreast of contemporary issues (S/V)
(P11) The ability to use the techniques, skills, and modern engineering tools necessary for engineering practice appropriate to the degree discipline (K/S)
(P12) The ability to use the computer/IT tools relevant to the discipline along with an understanding of their processes and limitations (K/S/V)
(P13) The ability to apply the skills relevant to the discipline of operations research and information technology and their applications in engineering and managerial decision making, especially in financial services, logistics and supply chain management, business information systems, and service engineering and management (K/S)

K = Knowledge outcomes
S = Skills outcomes
V = Values and attitude outcomes
Weights (in %):
Course Outcome(s) is/are measurable or not: Yes / Yes (Partial) / No (Please choose).
If Yes, please suggest ways to measure: